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Privacy Policy for Tryoup App

Last Updated: March 20, 2025

Introduction

Tryoup Ltd ("we," "our," or "us") is the controller and responsible for your personal data. This Privacy Policy applies to all users of the Tryoup mobile application ("App") and explains our practices concerning data collection, usage, and your rights.

Information We Collect

Personal Information

Name and Email Address: We collect your name and email address to personalize your experience and for account identification purposes. This information is collected but not shared with third parties.

Location Information

  • Approximate Location: We collect general location data to provide relevant services based on your area.
  • Precise Location: We collect exact GPS coordinates to offer location-specific functionalities.

Device Permissions

  • Camera Permission: Used for accessing the camera or capturing images and video from your device.
  • Phone Permission: Used for accessing features associated with telephony, including read-only access to the "phone state," device phone number, current mobile network information, or the status of ongoing calls.

Device Information

  • Device Identifiers: We collect certain device identifiers including Android ID, Advertising ID, IMEI, BSSID, and MAC address. These identifiers help us improve app functionality, troubleshoot technical issues, and maintain the security of our service.

Communication Data

In-App Messages: We temporarily collect messages sent within the app to facilitate communication between users. These messages are stored ephemerally and are not permanently retained or shared.

How We Use Your Information

We use the collected information solely for the following purposes:

  • App Functionality: All data collection is essential to the core functioning of Tryoup. The information enables us to provide location-based services, facilitate user identification, and support in-app communication.
  • Service Improvement: We analyze usage patterns to enhance app performance and user experience.
  • Communication: We may use your email address to send important updates about the app, such as service notifications or policy changes.

Data Security

All user data collected by Tryoup is encrypted during transmission. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Account Information

Tryoup does not allow users to create accounts within the app. Users access the app using external accounts created through their employment or enterprise systems. We receive only the necessary information from these account systems to authenticate users and provide our services.

Data Collection Requirements

The information we collect is required for the proper functioning of the app. As such, users cannot opt out of data collection while using Tryoup. If you do not wish to provide the required information, you may choose not to use the app.

Data Retention

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for:

  • Personal Data collected for purposes related to the performance of a contract shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of our legitimate interests shall be retained as long as needed to fulfill such purposes.
  • We may retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • The right to withdraw consent at any time
  • The right to object to processing of your Data
  • The right to access your Data
  • The right to verify and seek rectification
  • The right to restrict the processing of your Data
  • The right to have your Personal Data deleted or removed
  • The right to receive your Data and have it transferred to another controller
  • The right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues

To exercise these rights, please contact us using the information provided below.

Do Not Track

This Application does not support "Do Not Track" requests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

Legal Basis of Processing

We may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes
  • Provision of Data is necessary for the performance of an agreement with the User
  • Processing is necessary for compliance with a legal obligation
  • Processing is related to a task carried out in the public interest
  • Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tryoup

Churchill House, 137-139 Brent Street

London, England, NW4 4DJ

Phone: 03330428639

Email: info@tryoup.com

Website: https://tryoup.com/

This privacy policy has been prepared based on provisions of multiple legislations, including the UK Data Protection Act 2018 and UK GDPR (the UK General Data Protection Regulation, as incorporated into UK law).

By using Tryoup, you acknowledge that you have read and understood this Privacy Policy.