Call Tracking & Analytics
Record, monitor, and analyze every customer call to improve service quality and never miss a business opportunity.
Call Tracking Features
Complete Visibility Into Your Customer Calls
Our call tracking solution gives you powerful tools to monitor and improve your phone-based customer interactions.
Call Recording
Automatically record all customer calls for training and quality assurance.
Securely store call recordings and access them anytime. Use them for training, dispute resolution, and compliance requirements.
Call Analytics
Analyze call patterns, volume, and outcomes to identify trends.
Gain valuable insights into customer behavior and service team performance with comprehensive reporting tools.
Caller Identification
Instantly identify callers and access their service history.
Provide personalized service with caller profiles that display customer information and past interactions right when the call comes in.
Call Scheduling
Schedule follow-up calls and set reminders for your team.
Never forget to call a customer back with automated reminders and call scheduling integrated with your service calendar.
Performance Metrics
Track call resolution rates, handling times, and customer satisfaction.
Monitor key performance indicators to optimize your service team's efficiency and effectiveness on customer calls.
Call Forwarding
Intelligently route calls to the right team member based on expertise.
Ensure customers reach the right person quickly with smart call routing based on service type, technician skills, or customer history.
ChatGPT campaign integration & ROI
Attribute AI-assisted enquiries to the campaign that produced them.
Enquiries that start with an AI assistant are captured with their source and traced through to booked jobs and paid invoices, so every campaign — including ChatGPT — is judged on real ROI, not clicks.
Google Ads Conversions API export
Send Google what actually happened — server-side, with real booked-job outcomes.
Browser-only tracking misses calls, delayed bookings and privacy-limited signals. Tryoup exports your conversions to Google's Conversions API directly, so smart bidding learns from booked jobs, not guesses. The same export feeds Bing and Meta.
AI transcription & summaries
Every call transcribed and summarised, attached to the job.
Recordings become searchable transcripts with an AI summary of who called, what they need and what was agreed — so nobody has to re-listen, and what was quoted is always on record.
"Since implementing Tryoup's call tracking system, we've increased our customer satisfaction ratings by 32%. Being able to review calls with our technicians has transformed our training program and improved how we handle complex service requests."
Sarah Johnson
Operations Director, Elite Electrical Services
Ready to transform your customer call experience?
Join hundreds of service businesses that are improving customer satisfaction and team performance with call tracking.