One boiler install is one job. The same boiler, serviced annually for ten years, is ten jobs plus warranty work plus the eventual replacement. The lever is reminders.
Digital Gas Safety Records
Engineer captures appliance details, flue test, CO/CO₂ ratio and visual checks on-site. CP12 (Gas Safety Record) PDF auto-emails to the landlord or homeowner.
Annual service reminders
- Reminder 30 days before service due (SMS + email)
- One-tap booking into next available slot
- Auto-escalate if no response after 14 days
- Mark customer "lapsed" if no booking after 60 days for win-back campaign
Landlord portfolio mode
Letting agents and landlords with 20+ properties get a portfolio dashboard: CP12 expiry per property, one-click bulk re-book.
The 10-year revenue line
Average annual service revenue per boiler: £90–£140. Across 500 customers, that's £45k–£70k of recurring revenue you'd otherwise leave on the table.
More in the heating industry page.